![]() ![]() They were apologetic because I had to wait for more sandwiches to be made because my order was incorrect. Overall, a great shopping experience.Įverybody was cordial, asked if I needed assistance, and apologetic. However, this one in particular, even out of my way, stands out. The only reason I didnt give drive stars is because the stores are sometimes hard to navigate and find things. This store you can trust to have the best food you can eat.Īll Rouses stores are great and have a wonderful selection and pretty great employees. Wonderful store my favorite store to buy meat from. Sometimes I forget what I went in there for. They have too many fresh goodies at the door luring you in. Shopped at Clearview Rouse many times, on one occasion realized some boxed seasonings and other foods OUT of DATE! Also, meat coolers that dont cool properly should hold Bacon and lunchmeats!! Tired of returning poultry and various meats that smell!!!! My only complaint would be that their prices are slightly higher than larger national chain stores but definitely worth it. Several employees helped me and not a single person harassed me or "reminded" me that they were about to close. Outstanding customer service!! I was there until about 5 minutes after they closed and there were no constant announcements counting down the minutes until closing. She said, "Honey, what happens in Rouses stays in Rouses!" Lol I was having the White Chocolate Bread Pudding by Big Easy Ice Cream. Mary cracked me up at the cash register when I said the Breyers Chocolate Truffle Indulgences Gelato wasnt mine. I was making my weekly dash for midnight snacks (at 8pm). ![]() The woman who answered the phone took the time out to look for me. The Rouses on Veterans by Transcontinental on the other hand is great. No one should be treated that way, loss if a loved one or not. Its hard enough to lose a loved one, then for someone to tell you they do not have the time to help you. I was told "I dont have time for that, I have a line". I asked if the woman who answered the phone could look to see if my grandfathers obituary was in it to make sure before I went to the store. I called to see if they had the Advocate Newspaper because I was having trouble finding it as everyone seems to be sold out. After this I really can say I will never return unless he is fired!! And for the store manger to not come tell me he was sorry is definitely not someone that should be in CS!!! One thing I know is when you work in the CS business you should know your faces! Anyways, I said I can prove this is mine!! You can look at my ids and other things I have in my car that its MINE! Sure enough he was like " ok maybe it is yours" seriously!! Yes its mine!! I want an apology! He stayed ok sorry. Even another manger knew who I was bc she sees me there weekly! Joseph also is the one that does my wic 90% of the time. But today was my last time!! The store manger Mr Patrick and the front end manger Joseph accused me of forging someones name on a wic folder!!! I was pissed!! I told them both this is rediculas and I shop here all the time. This rouses is the one I have been at for years now. ![]()
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